Subject: Ticket Assigned - Re: ﻿ Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 16 Nov 2021 03:57:49 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: 	Sorry, we had to cancel part of your order.  Hello,

I placed an order on 11th of November and still i haven't received any confirmation regarding the collection. Moreover, today i got an email regarding a cancellation of one of the product and i dont understand why this has been cancelled when the whole payment and booking was done. how can this be cancelled right after few days? if the product wasn't available then it wouldn't be in the website.

I am really dissapointed with the services.

Order Number: 9512130552<https://www.maxfashion.com/ae/en/my-account/order/9512130552?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_CREDIT_CARD_AE_en>

Regards,

Mumtaz Begum
0507845993

________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Max Fashion <[email-masked]>
Sent: Monday, 15 November 2021, 01:55
To: Mumtaz Begum
Subject:  Sorry, we had to cancel part of your order.

Order 9512130552

[Max logo]<https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>
Download our apps now
[ios icon]<https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>      [android icon] <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>
iPhone<https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>  Android<https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>

Women<https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en> Men<https://www.maxfashion.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en> Girls<https://www.maxfashion.com/ae/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en> Boys<https://www.maxfashion.com/ae/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en> Shoes<https://www.maxfashion.com/ae/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en> Inspiration<https://www.maxfashion.com/ae/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>

Sorry, we had to cancel part of your order.

Hi Mumtaz Begum, unfortunately we had to remove some items from your Order 9512130552<https://www.maxfashion.com/ae/en/my-account/order/9512130552?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_CREDIT_CARD_AE_en>.

Here’s how your refund works:

Cancelled Items

Item

Description

Total Price

[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SS21WT896CTBROWNMEDIUM-SS21WT896CT-MXSS21010521_02-2100.jpg] <https://www.maxfashion.com/ae/en/p/163131685?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_CREDIT_CARD_AE_en>
MAX
Solid Shirt with Long Sleeves and Collar
Color: Brown
Size: 8
Quantity: 1
AED 25.54

TOTAL:  AED 25.54
Total Refund Amount     AED 25.54
Items that are cancelled or refunded are not eligible for Shukrans.

Need help? Get in touch
[mailus]<mailto:[email-masked]?Body=Contacted>

Write us an email now, we'll get back to you as fast as we can.

[facebook]<https://www.facebook.com/MaxFashionMENA>

Connect with us on your favourite social network.

[twitter]<https://twitter.com/maxfashionMENA>

Reach out in 140 characters! We are @maxfashionMENA.

[call]

Call us on 800–MAXUAE (800-629823).
7 days a week, 24 hours a day

© 2021 Retail World Limited
Privacy Policy<https://www.maxfashion.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>  | Terms & Conditions<https://www.maxfashion.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3372886