Subject: Ticket Assigned - Conversation with refund/escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 14 Nov 2021 11:43:16 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with refund/escalation refund                    Bot:  Hi again! Bot:  Please enter your name Customer:  refund Bot:  Hi Refund ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something? You can do it in 2 easy ways.  1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:15 PM, 14th Nov                     refund                    Ok           03:15 PM, 14th Nov                     refund                    Hii           03:16 PM, 14th Nov                   Prince                   Hi , My name is Prince. Thank you 
 for contacting us. I will be happy to help you!           03:16 PM, 14th Nov                     refund                    8108876877           03:18 PM, 14th Nov                     refund                    Hello this is my order number I want to know when I will get my bond           03:18 PM, 14th Nov                     refund                    My refund           03:18 PM, 14th Nov                     refund                    ????           03:20 PM, 14th Nov                   Prince                   Kindly allow me a moment to check.           03:25 PM, 14th Nov                   Prince                   We apologize for the inconvenience caused. We have escalated this issue to our relevant team and will get back to you on your email ([email-masked])           03:31 PM, 14th Nov                   Prince                   Is there anything else i can assist you with today?           03:36 PM, 14th Nov                   Prince                   It was a pleasure to ass
 ist you. Thank you for shopping with us.  Have a wonderful day.           03:42 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3365027