Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Nov 2021 16:30:43 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3NzMzOTYyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kFnQLOS0WkTBcYlDo6mW91uQJ7VQwty99uZN9jJIQho"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3NzMzOTYyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.938-bMvShMn587BiIuIWxnMF_p_vnQ1gABEqEhALhk8"><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On Nov 13, 2021, at 6:23 PM, farah fouani &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr"> Thank you for the quick response i want to make a theme for my daughter birthday thats why i ordered everything lol if you check my previous orders but pens i received them i return them  this is the one i ordered for 2 times i ordered and
 its wrong <br>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3NzMzOTYyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.IungqUJxm2KfHws8ZExbTAaKeiawLUd6GLkGGyjMh4E"><br>
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<div id="AppleMailSignature" dir="ltr">And this is what i received </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3NzMzOTYyNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1XOpti53NIxQHP55vVOyoCZcJpmu4mLhaO41c67YAdg"><br>
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<div dir="ltr">Sent from my iPhone</div>
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<blockquote>On Nov 13, 2021, at 3:57 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Fouani,<br>
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Thank you for getting in touch with us.<br>
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We apologize for the inconvenience caused.<br>
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This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br>
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Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br>
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We would also request you to provide us some snapshots of the wrong item you have received along with the item name.<br>
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We look forward to hearing from you.<br>
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Your friends,<br>
The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043277339618'>image0.jpeg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043277339620'>image1.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3358180