Subject: New Reply Received - Re: Sorry, your order was not processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Nov 2021 12:39:41 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Sorry, your order was not processed  Ticket comment <div dir="auto">Thank you for your response. I really appreciate it. Tomorrow morning I will pick it up. Thank you again</div>
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<div>On Sat, 13 Nov 2021, 15:26 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Jeiza,<br><br>Thank you for contacting us.<br><br>We apologize for the inconvenience caused.<br><br>We would like to inform you that your order (8112313150) is cancelled due to payment issue and as we can see that you have placed the order second time for the same items that is successfully placed with this order number (8112313312).<br><br>
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<div dir="ltr"><div dir="ltr">Also, your order has now arrived at the store for collection, and is ready for pick-up.<br><br>We request you to visit the store and collect your order. You need to bring the following with you to collect your order:<br><br>1. Your confirmation email, the text message you receive<br>2. Identification. This should be either:<br>- Valid National ID <br>- Valid driver's license or passport featuring a current photograph<br><br>The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3358277