Subject: Ticket Assigned - Conversation with patricia
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 12 Nov 2021 12:01:39 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with patricia patricia                    Customer:  Aokay Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Patricia ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8112016657 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:42 PM, 12th Nov                   Prince                   Hi Patricia, My name is Prince.Thank you for contacting us.
  I will be happy to help you!           03:43 PM, 12th Nov                     patricia                    Hello my order still didn't arrive           03:43 PM, 12th Nov                   Prince                   Kindly allow me a moment to check           03:44 PM, 12th Nov                   Prince                   We would like to inform you that your order is already on its way. You can now track it online at https://rb.gy/t4zw7m using tracking number FC1110210007672.   Our courier partner will contact you to arrange a time for delivery. The order should be with you soon.            03:46 PM, 12th Nov                     patricia                    Can u follow up my original order is from sunday           03:47 PM, 12th Nov                     patricia                    They said there is technical issud           03:47 PM, 12th Nov                     patricia                    So I canceled           03:47 PM, 12th Nov                   Prince                   Kindly shar
 e the other order number as i'm telling you about this order (8112016657)           03:50 PM, 12th Nov                   Prince                   I'm not getting any response from your end so kindly confirm are we still connected?           03:53 PM, 12th Nov                     patricia                    Hello           03:53 PM, 12th Nov                     patricia                    I will give u now           03:53 PM, 12th Nov                     patricia                    Please follow up this           03:54 PM, 12th Nov                     patricia                    8112016657           03:54 PM, 12th Nov                   Prince                   As informed our courier partner is already on his way to delivery your order.           03:55 PM, 12th Nov                   Prince                   And will contact you before the delivery.           03:55 PM, 12th Nov                   Prince                   Is there anything else i can assist you with today?           03:
 58 PM, 12th Nov                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:01 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3354647