Subject: Ticket Assigned - Conversation with jenifer
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Nov 2021 12:41:52 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jenifer jenifer                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jenifer Bot:  Hi Jenifer ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9512020467 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0581054222            04:30 PM, 11th Nov                   Aya                
    Hello, I am Aya, thank you for contacting us. how may I help you today.           04:30 PM, 11th Nov                     jenifer                    My order no 9512020467was supposed to get delivered today but so far I have not received it           04:31 PM, 11th Nov                     jenifer                    Can you please check as it is urgent           04:31 PM, 11th Nov                     jenifer                    Hello           04:32 PM, 11th Nov                   Prince                   Kindly allow me a moment to retrieve you information           04:33 PM, 11th Nov                   Prince                   We would like to inform you that you have placed your order on 10 Nov, 2021. The orders are usually delivered within 2-3 working days.  Once this order has been shipped out you will receive an email notification for the same containing the tracking details.   Our courier partner will contact you to arrange a time for delivery. The order should be with you soon
 .             04:35 PM, 11th Nov                   Prince                   Is there anything else i can assist you with today?           04:38 PM, 11th Nov                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:41 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3350311