Subject: Ticket Assigned - Conversation with melvin
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Nov 2021 12:38:01 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with melvin melvin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  melvin\ Bot:  Please enter your name Customer:  melvin Bot:  Hi Melvin ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9511950988 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0545449804            04:21 PM, 
 11th Nov                     melvin                    k           04:21 PM, 11th Nov                   Prince                   Hi Melvin, My name is Prince.Thank you for contacting us. I will be happy to help you!           04:22 PM, 11th Nov                     melvin                    ok           04:22 PM, 11th Nov                     melvin                    can you tell me when ill recive my order           04:22 PM, 11th Nov                     melvin                    its showing out for deleivary since the morning           04:23 PM, 11th Nov                     melvin                    but nobody ame           04:23 PM, 11th Nov                     melvin                    came           04:23 PM, 11th Nov                     melvin                    now i have to leave from here its my office location           04:23 PM, 11th Nov                     melvin                    are u there           04:24 PM, 11th Nov                     melvin                    hey 
           04:24 PM, 11th Nov                     melvin                    hello           04:24 PM, 11th Nov                     melvin                    hi           04:24 PM, 11th Nov                     melvin                    hola           04:24 PM, 11th Nov                   Prince                   Kindly allow me a moment to check           04:26 PM, 11th Nov                     melvin                    ok           04:26 PM, 11th Nov                   Prince                   We would like to inform you that your order is already on its way. You can now track it online at https://rb.gy/t4zw7m using tracking number FP111021003177.   Our courier partner will contact you to arrange a time for delivery. The order should be with you soon.             04:28 PM, 11th Nov                     melvin                    but im leaving from office now           04:28 PM, 11th Nov                     melvin                    so           04:28 PM, 11th Nov                     melv
 in                    and its showing nothing           04:29 PM, 11th Nov                     melvin                    in yput provided link           04:29 PM, 11th Nov                   Prince                   Our courier will contact you before the delivery and we request you to kindly coordinate with him about your delivery date & time .           04:29 PM, 11th Nov                     melvin                             04:29 PM, 11th Nov                     melvin                    okay           04:30 PM, 11th Nov                     melvin                    can you give me his contact number           04:30 PM, 11th Nov                   Prince                   Kindly wait for him to contact you.           04:30 PM, 11th Nov                     melvin                    ok           04:31 PM, 11th Nov                   Prince                   Is there anything else i can assist you with today?           04:32 PM, 11th Nov                   Prince                   It w
 as a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:37 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3350287