Subject: Ticket Assigned - Conversation with khaled
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Nov 2021 11:44:07 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with khaled khaled                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  khaled Bot:  Hi Khaled ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 b
 usiness days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  01022400102            03:25 PM, 11th Nov                   Prince                   Hi Khaled, My name is Prince.Thank you for contacting us. I will be happy to help you!           03:28 PM, 11th Nov                     khaled                    I have a problem now i live in egypt i purchased a hoodie online then i went to the store to recieve it           03:30 PM, 11th Nov                     khaled         
            Then i changed my mind and returned it and they told me that the money will be refunded in 7 days since i payed by credit card           03:31 PM, 11th Nov                     khaled                    But i havent recieved the money until now           03:31 PM, 11th Nov                   Prince                   Kindly confirm us your order number?           03:37 PM, 11th Nov                   Prince                   As i'm not getting response so kindly confirm are we still connected?           03:41 PM, 11th Nov                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           03:43 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3349931