Subject: Ticket Assigned - Conversation with sakina
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Nov 2021 09:13:05 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sakina sakina                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sakina Bot:  Hi Sakina ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9511962918 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971503437438            12:49 PM, 11th Nov                   Prince                   Hi Sakina, My name is Prince.Thank you for contacting us. I will be happy to help you!           12:50 PM, 11th Nov                     sakina                    Hi Prince           12:51 PM, 11th Nov                     sakina                    I have placed a click Ans collect order           12:51 PM, 11th Nov                     sakina                    I wanted to know by when will it be ready for collection           12:51 PM, 11th Nov                     sakina                    Order no 9511962918           12:52 PM, 11th Nov                     sakina                    ?           12:54 PM, 11th Nov                   Prince                   Kindly allow me moment to check           12:54 PM, 11th Nov                   Prince                   We see that you have placed your order on 1 Nov, 202. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days.   You’ll receive an SMS and an email when your order is ready for collection. ​           12:57 PM, 11th Nov                   Prince                   Is there anything else i can assist you with today?           01:02 PM, 11th Nov                     sakina                    When placing the order it said it will be ready by 11th.           01:03 PM, 11th Nov                     sakina                    As I need it latest by tomorrow           01:03 PM, 11th Nov                     sakina                    Otherwise it would be useless           01:03 PM, 11th Nov                   Prince                   We apologize for any inconvenience caused4.           01:06 PM, 11th Nov                   Prince                   Kindly wait for the mentioned time period to be over.           01:06 PM, 11th Nov                   Prince                   Is there anything else i can assist you with today?           01:10 PM, 11th Nov                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:12 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3349000