Subject: Ticket Assigned - Conversation with User/ escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Nov 2021 09:12:25 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User/ escalation User                    Hi . My order number 1611577472 when it be delivered           01:00 PM, 11th Nov                     User                    Cos in the app it's showing today           01:00 PM, 11th Nov                     User                    But no update about shippment details           01:01 PM, 11th Nov                   Prince                   Hi , My name is Prince.Thank you for contacting us. I will be happy to help you!           01:03 PM, 11th Nov                   Prince                   Kindly allow me a moment to check           01:04 PM, 11th Nov                     User                    Sure           01:04 PM, 11th Nov                   Prince                   We apologize for the inconvenience caused.           01:09 PM, 11th Nov                   Prince                   I have escalated this issue to our 
 relevant team and will get back to your on your email ([email-masked])           01:09 PM, 11th Nov                     User                    Ok thanks           01:09 PM, 11th Nov                   Prince                   Is there anything else i can assist you with today?           01:10 PM, 11th Nov                     User                    No           01:11 PM, 11th Nov                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:11 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3348995