Subject: Ticket Assigned - Conversation with User/escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Nov 2021 08:52:18 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User/escalation User                    Hii           12:35 PM, 11th Nov                   Prince                   Hi, My name is Prince.Thank you for contacting us. I will be happy to help you!           12:36 PM, 11th Nov                     User                    I placed order but mobile no mistakenly wrong type           12:36 PM, 11th Nov                   Prince                   Kindly confirm us the order number.           12:37 PM, 11th Nov                     User                    79196243           12:38 PM, 11th Nov                   Prince                   Kindly allow me a moment to retrieve your information.           12:40 PM, 11th Nov                     User                    1612058991           12:41 PM, 11th Nov                     User                    Order no           12:41 PM, 11th Nov                   Prince               
     Thank you for confirming us the correct contact number.           12:44 PM, 11th Nov                     User                    ?           12:44 PM, 11th Nov                   Prince                   We have escalated this to our relevant team and will get back to you on your email (   Order Details Order Number:1612058991Customer:Sajid MughalOrder Created:Nov 10, 2021Order Delivery Mode:Standard ShippingOrder Status:IN_PROGRESSDisplay Order Status:ProcessingOrder Status Info:Currency:OMRStore:OmanSales Application:ANDROIDSite:Online Shopping at Centrepoint 		 Refresh	 Totals Subtotal:OMR6.95Taxes:OMR0.33Payment Costs:OMR0.00Delivery Costs:OMR0.00Order Discount:OMR0.00Total Price:OMR6.95 Billing Address SAJID Ali hafeet crusher Oman (OM) Delivery Address SAJID Ali +96879196246 hafeet crusher   [email-masked])           12:44 PM, 11th Nov                   Prince                   We have escalated this to our relevant team and will get back to you on your email (saj
 [email-masked])           12:45 PM, 11th Nov                   Prince                   Kindly ignore the previous one.           12:45 PM, 11th Nov                   Prince                   Is there anything else i can assist you with today?           12:46 PM, 11th Nov                     User                    Mobile no have to change           12:46 PM, 11th Nov                   Prince                   Yes for that i have already escalated the issue.           12:46 PM, 11th Nov                   Prince                   to update your contact number           12:47 PM, 11th Nov                   Prince                   With the courier team           12:47 PM, 11th Nov                   Prince                   Is there anything else i can assist you with today?           12:48 PM, 11th Nov                     User                    No have thanks           12:50 PM, 11th Nov                   Prince                   It was a pleasure to assist you. Thank you for 
 shopping with us.  Have a wonderful day.           12:51 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3348839