Subject: Ticket Assigned - Conversation with sherif
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Nov 2021 07:57:44 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sherif sherif                    Bot:  Hi again! Bot:  Please enter your name Customer:  sherif Bot:  Hi Sherif ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:44 AM, 11th Nov                   Prince                   Hi Sherif, My name is Prince.Thank you for contacting us. I will be happy to help you!           11:48 AM, 11th Nov                     sherif                    Order no 9510306186      
      11:49 AM, 11th Nov                     sherif                    I make several complains to be returned           11:50 AM, 11th Nov                     sherif                    And no one call or collect           11:50 AM, 11th Nov                     sherif                    Whyyy??????           11:50 AM, 11th Nov                     sherif                    Don't reply with scripts           11:50 AM, 11th Nov                   Prince                   Kindly allow me a moment to check.           11:51 AM, 11th Nov                   Prince                   As i can see we have already created the new return request on 10 Nov, 2021 so we request you to kindly wait for 3-5 working day.           11:53 AM, 11th Nov                   Prince                   Is there anything else i can assist you with today?           11:55 AM, 11th Nov                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.      
      11:56 AM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3348497