Subject: Ticket Assigned - Conversation with hii
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Nov 2021 07:34:06 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hii hii                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hii Bot:  Hi Hii ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9512142592 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971558051231            11:18 AM, 11th Nov                     hii                    I have ordered and after few minutes I have received the below message           11:19 AM, 11th Nov                     hii                    Sorry, Order 9512142592 was not processed successfully. Please try again or use Cash on Delivery at https://maxfashion.app.link/JamSbwJH5kb           11:19 AM, 11th Nov                   Prince                   Hi, My name is Prince.Thank you for contacting us. I will be happy to help you!           11:20 AM, 11th Nov                   Prince                   Kindly allow us a moment to check.           11:20 AM, 11th Nov                     hii                    Ok           11:20 AM, 11th Nov                     hii                    Helloo           11:22 AM, 11th Nov                   Prince                   please allow us a moment to retrieve your information           11:23 AM, 11th Nov                     hii                    Ok           11:23 AM, 11th Nov                   Prince                   We would like to inform you that your order (9512142592 ) is cancelled due to payment issue and as we can see that you have placed the order second time for the same items that is successfully placed with this order number (9512142651).           11:25 AM, 11th Nov                   Prince                   You’ll receive an SMS and an email when your order is ready for collection. ​           11:25 AM, 11th Nov                     hii                    Owkeyyy thanks           11:26 AM, 11th Nov                   Prince                   Is there anything else i can assist you with today?           11:29 AM, 11th Nov                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:33 AM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3348353