Subject: Ticket Assigned - Conversation with prem
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Nov 2021 07:26:32 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with prem prem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  prem Bot:  Hi Prem ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9512093378 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501214070            11:09 AM, 11th Nov                     prem                    Can u update me on my order whether I can get it today9512093378           11:10 AM, 11th Nov                     prem                    Hi           11:14 AM, 11th Nov                   Prince                   Hi Prem, My name is Prince.Thank you for contacting us. I will be happy to help you!           11:14 AM, 11th Nov                   Prince                   Kindly allow us a moment to retrieve your information.           11:15 AM, 11th Nov                   Prince                   We see that you have placed your order on 11 Nov, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days.   You’ll receive an SMS and an email when your order is ready for collection. ​           11:18 AM, 11th Nov                   Prince                   Is there anything else i can assist you with today?           11:21 AM, 11th Nov                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:25 AM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3348321