Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 10 Nov 2021 15:00:12 +0000

Hi Prince Malik,  The customer has responded to the ticket.    Ticket comment <div dir="auto"><div>Hi max fashion, <div>Thank you for your assistance </div>
<div>Here is a picture of the wrong item I received and when I received the wrong item the bag that contains the short was opened </div>
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<br>Sent from my Huawei phone</div></div>
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<br><br>-------- Original message --------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>Date: Tue, Nov 9, 2021, 3:11 PM<br>To: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>Subject: Re: [#3338140] -<br>
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	<div style="font-family:'-apple-system','blinkmacsystemfont','segoe ui','roboto','helvetica neue','arial',sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Noha,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 2104637677.<br><br>We apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br><br>We would also request you to provide us some snapshots of the wrong item you have received along with the item name.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div></div></div>

	

<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">3338140:1125156</span>

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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043276304885'>IMG_20211110_114454.jpg</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043276304886'>Screenshot_20211110_114621_com.landmarkgroup.maxstores.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3338140