Subject: Ticket Assigned - Conversation with mohammed firdose sheik
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Nov 2021 12:47:33 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed firdose sheik mohammed firdose sheik                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammed firdose sheik Bot:  Hi Mohammed Firdose Sheik ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561034983            02:50 PM, 08th Nov                     mohammed firdose sheik    
                 ok           02:50 PM, 08th Nov                     mohammed firdose sheik                    FP103121002871 requested for return but till now no response           02:51 PM, 08th Nov                   Aya                   Hello, I am Aya, thank you for contacting us. how may I help you today.           02:54 PM, 08th Nov                     mohammed firdose sheik                    FP103121002871 requested for return but till now no response           02:57 PM, 08th Nov                     mohammed firdose sheik                    ORDER NUMBER FP103121002871           02:57 PM, 08th Nov                   Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:57 PM, 08th Nov                     mohammed firdose sheik                    OK           02:58 PM, 08th Nov                   Aya                   After checking the status of the order number 9510549109 and tracking the return request acco
 rding to the tracking number (RP110221001670 ), it turns out that the shipping partner tried to contact you several times at (971561034983 ), but it did not work so the return request was canceled.           03:00 PM, 08th Nov                   Aya                   Please make sure that the contact number you have provided us with is correct and active.           03:01 PM, 08th Nov                     mohammed firdose sheik                    HOW           03:01 PM, 08th Nov                     mohammed firdose sheik                    0561034983           03:01 PM, 08th Nov                     mohammed firdose sheik                    SAME NUMBER MAY BE 1 TIME THEY CALLED I THINK           03:02 PM, 08th Nov                     mohammed firdose sheik                    please requesting you to rise a one more request           03:03 PM, 08th Nov                   Aya                   Please accept our full apologies for the inconvenience caused.  Please note that your request has
  been submitted to the concerned team, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           03:03 PM, 08th Nov                   Aya                   You will be contacted by e-mail [email-masked] in order to notify you of any update.           03:03 PM, 08th Nov                   Aya                   Is there anything else may I assist you for now?           03:03 PM, 08th Nov                     mohammed firdose sheik                    i am waiting please           03:03 PM, 08th Nov                   Aya                   Is there anything may I assist you for now?           03:07 PM, 08th Nov                   Aya                   Hi, I'm not getting a response from you. Are we still connected?           03:10 PM, 08th Nov                   Aya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:13 PM, 08th Nov               
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