Subject: New Reply Received - 9504970826
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Nov 2021 03:17:47 +0000

Hi Prince Malik,  The customer has responded to the ticket.  9504970826  Ticket comment <br>
Hi there, 
<div>
<br>
</div>
<div>I am still waiting for these items to be collected and for the refund to be processed. </div>
<div>
<br>
</div>
<div>This is the 3rd time I have chased you. </div>
<div>The refund needs to be processed immediately - you delivered broken items. </div>
<div>
<br>
</div>
<div>
<br>
<div dir="ltr">Regards, 
<div>
<br>
</div>
<div>
<br>
</div>
<div>
<br>
</div>
<div>Natalie Al Hashimi </div>
</div>
<div dir="ltr">
<br>
<blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 7 Nov 2021, at 9:17 PM, [email-masked] wrote:<br>
<br>

</div>
<blockquote>
<div dir="ltr"><span>Please find attached the photos of the smashed storage boxes.</span><br>
<span></span><br>
<span></span><br>
<span></span><br>
<span>Regards,</span><br>
<span></span><br>
<span></span><br>
<span></span><br>
<span>Natalie Al Hashimi</span><br>
<span></span><br>
<span>On 7 Nov 2021, at 9:13 PM, Centrepoint &lt;[email-masked]&gt; wrote:</span><br>
<span></span><br>
<span></span><br>
<span>Hi Natalie,</span><br>
<span></span><br>
<span>Thank you for reaching out to us and giving us the opportunity to serve you.</span><br>
<span></span><br>
<span>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.</span><br>
<span></span><br>
<span>We are looking forward to hear from you soon. Thank you for your help!</span><br>
<span></span><br>
<span>Your Friends,</span><br>
<span>The Support Team</span><br>
<span>3328792:1125156</span><br>
<img id="16%3aX%3aRgAAAABz07dOTI5ATY%2b5d%2bmW6kYBBwAxJiuMJpmzT61ZvJyM8GomAAAAAAEJAAAxJiuMJpmzT61ZvJyM8GomAASqHYfVAAAJ%3aEAB0FQuhsY6HRprhT8msvyoS"><img id="16%3aX%3aRgAAAABz07dOTI5ATY%2b5d%2bmW6kYBBwAxJiuMJpmzT61ZvJyM8GomAAAAAAEJAAAxJiuMJpmzT61ZvJyM8GomAASqHYfVAAAJ%3aEAAExm6abg4VTaBiff8YOFkh"><img id="16%3aX%3aRgAAAABz07dOTI5ATY%2b5d%2bmW6kYBBwAxJiuMJpmzT61ZvJyM8GomAAAAAAEJAAAxJiuMJpmzT61ZvJyM8GomAASqHYfVAAAJ%3aEAAfSTL8M6nkR7Z8sRljejD1"><img id="16%3aX%3aRgAAAABz07dOTI5ATY%2b5d%2bmW6kYBBwAxJiuMJpmzT61ZvJyM8GomAAAAAAEJAAAxJiuMJpmzT61ZvJyM8GomAASqHYfVAAAJ%3aEACu4rJka41mRYBx0yaQcTO%2b"><img id="16%3aX%3aRgAAAABz07dOTI5ATY%2b5d%2bmW6kYBBwAxJiuMJpmzT61ZvJyM8GomAAAAAAEJAAAxJiuMJpmzT61ZvJyM8GomAASqHYfVAAAJ%3aEACZ2LQcUDl2R5j5vSwNM5Nu">
</div>
</blockquote>

</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043276050060'>image4.jpeg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043276050061'>image3.jpeg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043276050062'>image2.jpeg</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043276050064'>image1.jpeg</a><br />5. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043276050065'>image0.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3328792