Subject: New Reply Received - Order confirmation missing -URGENT
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 08 Nov 2021 11:23:33 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Order confirmation missing -URGENT  Ticket comment <div dir="ltr">Dear Team,<div><br></div>
<div>Is there any update on this? </div>
<div><br></div>
<div>Thanks </div>
<div>Mohit </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Nov 5, 2021 at 8:16 PM Mohit Gowalani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto">Dear centrepoint team <div dir="auto"><br></div>
<div dir="auto">The order is from <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>.</div>
<div dir="auto"><br></div>
<div dir="auto">As per the bank the money is on hold awaiting your claim and it wont reflect in the statement until you claim it. </div>
<div dir="auto"><br></div>
<div dir="auto">The bank has given a transaction id number 421528 for you to be able to track the amount. </div>
<div dir="auto"><br></div>
<div dir="auto">Hope this helps to claim it and process my order or atleast confirm refund. </div>
<div dir="auto"><br></div>
<div dir="auto">Awaiting your urgent response.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks</div>
<div dir="auto">Mohit</div>
<br><br><div class="gmail_quote" dir="auto">
<div dir="ltr" class="gmail_attr">On Fri, 5 Nov 2021, 13:35 Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Gowalanim,<br><br>Thank you for getting in touch with us.<br>
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<div dir="ltr">​<br>
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<div dir="ltr">Please accept our apologies for the inconvenience and delay we have caused you.<br><br>We again request you to provide us with the following details about your inquiry so we can further assist you.<br><br>- Email address<br>- Bank statement showing the deduction<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3296032