Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 04 Nov 2021 09:40:06 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Delivery  Ticket comment <div>What is the update? </div>
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<div>Pathetic customer service</div>
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, November 3, 2021 11:10 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3262298] - Delivery
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<div dir="ltr">Hi Neelofar,<br>
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Thanks for your prompt response.<br>
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We are truly sorry for the delay caused in resolving the issue. We can understand your concern and your disappointment here. This is surely not the experience we want our customers to have when they shop with us.<br>
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We would like to inform you that we have escalated the issue to the relevant team resolve it on a top priority.<br>
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We really appreciate your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach us out for any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3262298