Subject: Ticket Assigned - Conversation with jigar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 04 Nov 2021 07:41:01 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jigar jigar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jigar Bot:  Hi Jigar ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9510280000 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554051125            03:29 PM, 02nd Nov                   Mohad                   Hi Jigar,, Thank you for contacting us. My name is Kabir , I will be happy to assist you.           03:33 PM, 02nd Nov                     jigar                    Regarding order no 9510280000           03:33 PM, 02nd Nov                     jigar                    I had order on 30th oct, still no updates on when can i collect from dcc store           03:34 PM, 02nd Nov                     jigar                    If its going to take time, could you please cancel           03:34 PM, 02nd Nov                   Prince                   Kindly allow us a moment to check your order details           03:37 PM, 02nd Nov                     jigar                    Ok           03:37 PM, 02nd Nov                   Prince                   We see that you have placed your order on 30 Oct, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days.   You’ll receive an SMS and an email when your order is ready for collection.           03:40 PM, 02nd Nov                     jigar                    How many more days it will take           03:40 PM, 02nd Nov                     jigar                    ?           03:40 PM, 02nd Nov                   Prince                   You’ll receive an SMS and an email when your order is ready for collection.           03:41 PM, 02nd Nov                     jigar                    Can i cancel?           03:42 PM, 02nd Nov                   Prince                   We apologize for the inconvenience caused as your order is in transit we are unable to cancel your order.           03:46 PM, 02nd Nov                     jigar                    K           03:46 PM, 02nd Nov                   Prince                   Is there anything else i can assist you with todaye?           03:49 PM, 02nd Nov                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:52 PM, 02nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3304601