Subject: Ticket Assigned - NEED ESCALATION
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Nov 2021 02:09:46 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  NEED ESCALATION User 
                   Hello there my order no.1606615955 and 1606522002 i request to return 2 items before 3 days and no one come to pick this?           10:04 PM, 28th Oct      

              
 User 
                   Its been 20 days and this is my 7th complaint           10:05 PM, 28th Oct      

            
 Sohaib                   .Hi  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:06 PM, 28th Oct 

            
 Sohaib                   Could you please confirm that if the following contact number is correct : +96897900986           10:07 PM, 28th Oct 

              
 User 
                   Yes correct number           10:08 PM, 28th Oct      

            
 Sohaib                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:08 PM, 28th Oct 

              
 User 
                   Same msg every time           10:09 PM, 28th Oct      

            
 Sohaib                   Please be assured we will do our best to arrange that very soon on a priority basis, We would request you kindly allow us some time so we can fix that optimally            10:09 PM, 28th Oct 

            
 Sohaib                   We sincerely apologize for any inconvenience caused to you            10:09 PM, 28th Oct 

              
 User 
                   Becouse of my shift i can't go to any center ooint outlet           10:10 PM, 28th Oct      

            
 Sohaib                   Rest assured that We will do our best to arrange that for you priority basis.           10:11 PM, 28th Oct 

            
 Sohaib                   Is there anything else I can help you with?           10:11 PM, 28th Oct 

            
 Sohaib                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           10:12 PM, 28th Oct 

       

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