Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Nov 2021 08:23:51 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="ltr">
<font color="#ff0000"><span style="letter-spacing:0.2px;white-space:nowrap">Reminder 32</span><br></font><div><span style="letter-spacing:0.2px;white-space:nowrap"><font color="#ff0000">SIR ALREADY 3 WEEKS HAVE BEEN PASSED ..... AM REQUESTING YOU EITHER REFUND MY MONEY OR GIVE ME SHOES WITH 43 SIZE . AM WILLING TO PAY THE DIFFERENCE AMOUNT ALSO. </font></span></div>
<div><span style="letter-spacing:0.2px;white-space:nowrap"><font style="" color="#ff0000">THIS IS REALLY ANNOYING ME TO FOLLOW UP FOR THIS AMOUNT.</font></span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 3 Nov 2021 at 11:08, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Mohammed,<br><br>Thank you for your prompt response.<br><br>We sincerely apologize for any frustration caused however, as mentioned in our previous email a refund has already been initiated and  the refund request has already been sent to the bank for refunding you manually. Please understand that once the refund is already initiated we can not cancel this process.<br><br>We request you to please allow 3 weeks for the refund to be reflected in your bank statement. If the refund does not reflect in your bank account after that time frame we will be happy to look into the same and help you further however, this process can not be cancelled.<br><br>If the item is available in the size you wish to receive it, you can go ahead and place a new order for the same.<br><br>We hope this helps and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3178380