Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 02 Nov 2021 13:13:14 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9510273542 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0522741934            05:01 PM, 02nd Nov                     hi                    ?           05:03 PM, 02nd Nov                   Prince                   Hi , My name is Prince.Thank you for contacting us. I will be happy to help you!           05:03 PM, 02nd Nov                     hi                    I have place an order few days ago           05:03 PM, 02nd Nov                     hi                    But it still under process?           05:03 PM, 02nd Nov                     hi                    order number is 9510273542           05:04 PM, 02nd Nov                   Prince                   Kindly allow us a moment to retrieve your information.           05:04 PM, 02nd Nov                   Prince                   We see that you have placed your order on 3 Oct, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days.   You’ll receive an SMS and an email when your order is ready for collection. ​           05:05 PM, 02nd Nov                     hi                    Means it will be ready for collection in next couple of days ? Correct           05:06 PM, 02nd Nov                   Prince                   You’ll receive an SMS and an email when your order is ready for collection. ​           05:07 PM, 02nd Nov                     hi                    Ok thanks           05:07 PM, 02nd Nov                   Prince                   Is there anything else i can help you with today?           05:08 PM, 02nd Nov                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:12 PM, 02nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3305044