Subject: Ticket Assigned - Conversation with hammal adam
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 02 Nov 2021 12:19:22 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hammal adam hammal adam                    Bot:  Hi again! Bot:  Please enter your name Customer:  hammal adam Bot:  Hi Hammal Adam ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:00 PM, 02nd Nov                   Prince                   Hi Hammal, My name is Prince.Thank you for contacting us. I will be happy to help you!           04:01 PM, 02nd Nov                     hammal adam                    I want to return my o
 rder           04:03 PM, 02nd Nov                   Prince                   Kindly confirm us your order number?           04:04 PM, 02nd Nov                     hammal adam                    7310577673           04:05 PM, 02nd Nov                   Prince                   Kindly allow us a moment to check you order details.           04:08 PM, 02nd Nov                   Prince                   And as per the tracking your order is out for delivery.           04:09 PM, 02nd Nov                   Prince                   Kindly confirm us have received the order or not?           04:09 PM, 02nd Nov                     hammal adam                    I received           04:09 PM, 02nd Nov                   Prince                   Kindly confirm us so that we can create online return request on your behalf?           04:12 PM, 02nd Nov                     hammal adam                    What           04:13 PM, 02nd Nov                   Prince                   Kindly confirm us s
 o that we can create online return request on your behalf?\           04:13 PM, 02nd Nov                     hammal adam                    Ok           04:13 PM, 02nd Nov                   Prince                   As you would like to return the item ?           04:13 PM, 02nd Nov                     hammal adam                    Already delivery boy take the item           04:14 PM, 02nd Nov                   Prince                   As i have already confirmed with you in our previous conversation that have you received your order or not and you said yes.           04:15 PM, 02nd Nov                   Prince                   so kindly confirm us have you received the order or you have rejected the delivery?           04:16 PM, 02nd Nov                     hammal adam                    I rejected           04:16 PM, 02nd Nov                   Prince                   thank you for confirming us.           04:16 PM, 02nd Nov                     hammal adam                    I s
 aid to deliver boy I don't want it           04:16 PM, 02nd Nov                     hammal adam                    Ok           04:16 PM, 02nd Nov                   Prince                   once the order has been returned back to the warehouse you will receive an confirmation email for the same.           04:17 PM, 02nd Nov                     hammal adam                    Thanks u for slove my problem           04:17 PM, 02nd Nov                   Prince                   Is there anything else i can help you with today?           04:17 PM, 02nd Nov                     hammal adam                    Thank u soo much ??           04:18 PM, 02nd Nov                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:18 PM, 02nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3304719