Subject: Ticket Assigned - Conversation with hammal adam
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 02 Nov 2021 11:55:09 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hammal adam hammal adam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hammal adam Bot:  Hi Hammal Adam ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097337230860            03:33 PM, 02nd Nov                   Prince                   Hi Hammal, My name is Prince.Thank you for contacting us. I will be 
 happy to help you!           03:36 PM, 02nd Nov                     hammal adam                    I order a bed for newborns but I didn't want this bed I want to return it           03:37 PM, 02nd Nov                   Prince                   Kindly confirm us the order number?           03:38 PM, 02nd Nov                     hammal adam                    7310577673           03:40 PM, 02nd Nov                   Prince                   Kindly allow us a moment to check your order details.           03:44 PM, 02nd Nov                   Prince                   As we can see that your order status is not yet updated           03:48 PM, 02nd Nov                   Prince                   And as per the tracking your order is out for delivery.           03:48 PM, 02nd Nov                   Prince                   Kindly confirm us have received the order or not?           03:48 PM, 02nd Nov                   Prince                   As we are not receiving any response from your en
 d kindly confirm us are we still connected?           03:52 PM, 02nd Nov                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           03:54 PM, 02nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3304608