Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 02 Nov 2021 11:54:25 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  0559609875 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9510579907 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0559609875            03:37 PM, 02nd Nov                   Prince                   Hi , My name is Prince.Thank you for contacting us. I will be happy to help you!           03:38 PM, 02nd Nov                   Prince                   How may i help you today?           03:38 PM, 02nd Nov                     hi                    Hi. I placed an order           03:38 PM, 02nd Nov                     hi                    When can i collect it?           03:39 PM, 02nd Nov                   Prince                   Kindly allow us a moment ot check your order details.           03:40 PM, 02nd Nov                   Prince                   We see that you have placed your order on 31 Oct, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days.   You’ll receive an SMS and an email when your order is ready for collection.           03:41 PM, 02nd Nov                     hi                    So by tomorrow is the 3rd working day?           03:42 PM, 02nd Nov                     hi                    Possibly i can get it by then?           03:42 PM, 02nd Nov                   Prince                   You’ll receive an SMS and an email when your order is ready for collection.           03:46 PM, 02nd Nov                   Prince                   Is there anything else i can assist you with today?           03:49 PM, 02nd Nov                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:53 PM, 02nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3304604