Subject: Ticket Assigned - Conversation with neeshath
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 02 Nov 2021 11:51:36 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with neeshath neeshath                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  neeshath Bot:  Hi Neeshath ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take
  an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971529735400            03:36 PM, 02nd Nov                     neeshath                    I wanted the refund to happen to my account instead of the credit card pls           03:37 PM, 02nd Nov                   Prince                   Hi Neeshath, My name is Prince.Thank you for contacting us. I will be happy to help you!           03:37 PM, 02nd Nov                     neeshath               
      Hi Prince           03:37 PM, 02nd Nov                     neeshath                    I wanted the refund to happen to my account instead of the credit card pls           03:37 PM, 02nd Nov                   Prince                   Kindly confirm us your order number?           03:37 PM, 02nd Nov                     neeshath                    9510602347           03:39 PM, 02nd Nov                   Prince                   Kindly allow us a moment to check your order details.           03:42 PM, 02nd Nov                     neeshath                    ????           03:42 PM, 02nd Nov                     neeshath                    OK           03:42 PM, 02nd Nov                   Prince                   We would like to inform you that once the return process done the amount you have paid online will be refunded back to your original payment method.           03:43 PM, 02nd Nov                   Prince                   Is there anything else i can help you with today?   
         03:46 PM, 02nd Nov                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:49 PM, 02nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3304588