Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 02 Nov 2021 05:48:33 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Goodmorning.</div>
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<div dir="auto">I have already written to customer service with my complaint reference no.3279885 and 3281694 and this 3277166 </div>
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<div dir="auto">DO CANCEL MY ORDER AS IT HAS NOT REACHED ME TILL DATE.</div>
<div dir="auto">ORDER WAS PLACED ON 26TH OCT.</div>
<div dir="auto">NO ONE CALLED ME TO DELIVER THE ORDER AT 10PM ???? </div>
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<div dir="auto">AND TODAY IS 2nd NOV No COURIER HAS CONTACTED.</div>
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<div dir="auto">DO NOT NEED THE ORDER ANYMORE FOR THE ABOVE REASONS. PLS CANCEL AND VERY PATHETIC AND LOUSY CUSTOMER OR COURIER SERVICES!!!!! </div>
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<div dir="auto">Thanks for disappointing a customer !!!</div>
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<div dir="auto" style="font-size:85%; color:#575757">Sent from my Galaxy</div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; 
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<div>Date: 01/11/2021 23:18 (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Delivery </div>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3277166</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">huma sayed : </div>
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<font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Hi Saba,</font></font></font></font><br>
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<div style="color:rgb(51,51,51)"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Thank you for reaching out to us with your concern.</font></font></div>
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<div style="color:rgb(51,51,51)"><font style="vertical-align:inherit"><font style="vertical-align:inherit">We’re on it - and we’ll do our best to sort this out quickly.</font></font></div>
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<div style="color:rgb(51,51,51)"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Feel free to get in touch if you need further assistance.</font></font></div>
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<div style="margin:0in 0in 0.0001pt; color:rgb(24,50,71)"><span style="font-size:10.5pt; color:rgb(51,51,51)"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Your friends,</font></font></span></div>
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<span style="font-size:10.5pt; color:rgb(51,51,51)"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit">The </font></font></span><font style="vertical-align:inherit"><span style="font-size:10.5pt; color:rgb(51,51,51)"><font style="vertical-align:inherit">S</font></span><span style="font-size:10.5pt; color:rgb(51,51,51)"><font style="vertical-align:inherit">upport
 Team</font></span></font><span> </span> </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3277166