Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 31 Oct 2021 07:07:01 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="ltr">
<div><font color="#ff0000"><b>Reminder 28</b></font></div>
<div><font><b>it has been more than a month......it is not reflecting in the statement.</b></font></div>
<div><font><b>How can i make order without payment ?</b></font></div>
<div><font><b>can you give me the facility to place the order without payment with my wish size ?</b></font></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 31 Oct 2021 at 09:13, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr"><div dir="ltr">Hi Mohammed,<br>
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<div dir="ltr">
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<div dir="ltr">Thank you for your prompt response.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We sincerely apologize for any frustration caused however, as mentioned in our previous email a refund has already been initiated and  the refund request has already been sent to the bank for refunding you manually. Please understand that once the refund is already initiated we can not cancel this process.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We request you to please allow 3 weeks for the refund to be reflected in your bank statement. If the refund does not reflect in your bank account after that time frame we will be happy to look into the same and help you further however, this process can not be cancelled.</div>
<div dir="ltr"><br></div>
<div dir="ltr">If the item is available in the size you wish to receive it, you can go ahead and place a new order for the same.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We hope this helps and have a great day! Stay Safe!</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3178380