Subject: New Reply Received - Re: Welcome to Max
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 31 Oct 2021 06:59:44 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Welcome to Max  Ticket comment <div dir="auto">Thank you for your assistance.<div dir="auto"><br></div>
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<div>On Tue, Oct 26, 2021, 4:06 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Ferzana,<br><br>Thank you for reaching out to us.<br><br>We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:<br><br>1. Click on "Forgot Password" Link on the login window.<br><br>2. Enter your registered email address (in small letters).<br><br>3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.<br><br>4. Click on the password reset link and change your password.<br><br>5. You can login now with your new password<br><br> <br><br>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br><br>1. Screenshot Of The Issue(If Possible)<br><br>2. platform from which you tried to reset the password<br><br>3. Registered email address<br><br>4. Country of access<br><br>Feel free to reach out to us for any further assistance.<br><br>We hope this helps and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3204409