Subject: Ticket Assigned - Conversation with dayan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 29 Oct 2021 09:56:48 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dayan dayan                    Bot:  Hi again! Bot:  Please enter your name Customer:  dayan Bot:  Hi Dayan ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:22 PM, 29th Oct                   badri                   Hi, Dayan  Thank you for contacting us. My name is badri , I will be happy to assist you.           01:23 PM, 29th Oct                     dayan                    Hi           01:23 PM, 29th Oct                     dayan                    I requested 2 items return           01:23 PM, 29th Oct                     dayan                    Until now it’s not collected           01:24 PM, 29th Oct                   badri                   Could you please share your order number so that I can assist you further?           01:25 PM, 29th Oct                     dayan                    9685879585           01:26 PM, 29th Oct                     dayan                    ??           01:32 PM, 29th Oct                   Prince                   Kindly allow us a moment to check your order details.           01:32 PM, 29th Oct                     dayan                    Ok           01:33 PM, 29th Oct                   Prince                   As we have checked the provided order number we are unable to find any return request has been made           01:34 PM, 29th Oct                     dayan                    I made request           01:34 PM, 29th Oct                     dayan                    Wait           01:35 PM, 29th Oct                     dayan                    I think I sent you wrong order number           01:35 PM, 29th Oct                     dayan                    9508606728           01:36 PM, 29th Oct                   Prince                   Kindly allow us a moment to check your order details.           01:42 PM, 29th Oct                   Prince                   Kindly confirm us your contact number along with the proper address so that we can forward it to our courier team to arrange the collection at the earliest.           01:48 PM, 29th Oct                   Prince                   As i'm not getting any response so kindly confirm us are we still connected.           01:51 PM, 29th Oct                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           01:55 PM, 29th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3285092