Subject: Ticket Assigned - Conversation with angie
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 29 Oct 2021 09:35:28 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with angie angie                    Customer:  No thx Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Angie ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  2104403871 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:08 PM, 29th Oct                   badri                   Hi, Angie Thank you for contacting us. My name is badri , I will be 
 happy to assist you.           01:11 PM, 29th Oct                     angie                    Order 2104403871 still not delivered,  this is the 3rd time I contact you... either deliver or issue a refund please.........           01:13 PM, 29th Oct                     angie                    Can I get a reply please?           01:14 PM, 29th Oct                     angie                    Hello?           01:16 PM, 29th Oct                     angie                    This is really the worst experience ever.. been a long time customer this is definitely the end of it..           01:17 PM, 29th Oct                     angie                    ??????????????           01:17 PM, 29th Oct                     angie                    Ill be posting this on social media.....           01:17 PM, 29th Oct                     angie                    Useless service.....           01:19 PM, 29th Oct                     angie                    And this is the second time you ignore the c
 hat..           01:19 PM, 29th Oct                     angie                    /startOver           01:19 PM, 29th Oct                     angie                    Hi           01:19 PM, 29th Oct                     angie                    /startOver           01:20 PM, 29th Oct                   Prince                   We apologize for the inconvenience caused.           01:24 PM, 29th Oct                   Prince                   Kindly allow us a moment to check your order details.           01:25 PM, 29th Oct                   Prince                   We would request you to kindly confirm us your contact number along with the proper address so that we can further assist you.           01:29 PM, 29th Oct                   Prince                   As i'm not receiving any response so kindly confirm us are we still connected?           01:31 PM, 29th Oct                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for 
 now, but feel free to chat with us again if you need help.           01:34 PM, 29th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3285017