Subject: Ticket Assigned - Conversation with sara
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 28 Oct 2021 12:20:56 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sara sara                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sara Bot:  Hi Sara ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2
 -15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  01288176567            04:00 PM, 28th Oct                   Prince                   Hi Sara, My name is Prince.Thank you for contacting us. I will be happy to help you!           04:00 PM, 28th Oct                     sara                    Hello           04:01 PM, 28th Oct                     sara                    I canceled an order that paid by CC           04:01 PM, 28th Oct                     sara                    
 When can i have my refund and what about the points how can i get them back           04:02 PM, 28th Oct                     sara                    Shukran points           04:02 PM, 28th Oct                   Prince                   Kindly confirm us the order number?           04:07 PM, 28th Oct                   Prince                   As we have not received a response, Kindly confirm us are you still with us.           04:13 PM, 28th Oct                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           04:20 PM, 28th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3281844