Subject: New Reply Received - Re our recent purchase
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Oct 2021 09:51:11 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re our recent purchase  Ticket comment <div>Hi,</div>
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<div>Thank you for your email.</div>
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<div>Can you not make an exception on this occasion and send the 2 mugs by courier or another way?</div>
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<div>I’m very disappointed by your lack of understanding.If you cannot send 2 new mugs then kindly issue me with a refund.</div>
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<div>Kind regards </div>
<div>Satvinder <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, October 28, 2021, 10:31 am, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Satvinder,<br><br>Thank you for your prompt response.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we only serve in GCC countries so we are unable to provide you exchange/return in UK.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3276485