Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Oct 2021 11:47:22 +0000

Hi Prince Malik,  The customer has responded to the ticket.  need escalation  Ticket comment <div>Hi. I do not want the amount refunded on my original payment method because it has been made clear this will take a month which i have already waited. So i would like to receive this amount in cash. <br>
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<div>Thanks,</div>
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Ulla Elfadil
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<div>On 27 Oct 2021, at 1:41 pm, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Ulla,<br>
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Thank you for your prompt response.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we are checking the same with our relevant team and once the refund has been processed the amount you have paid online will be refunded back to your original payment method.</div>
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<div dir="ltr">Feel free to get in touch with us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3201100