Subject: New Reply Received - Quality of online service
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 26 Oct 2021 09:23:24 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Quality of online service  Ticket comment <div>I know the procedure. That was not my concern . It was about the quality of service . Everytime ypu send me same reply <br><br><br><br>
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<div>On Tuesday, October 26, 2021, 1:21 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Anoushka,<br><br>Thank you for shopping with us.<br><br>With reference to order # 9507362035.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.<br> <br>We would like to inform you that currently, you may exchange Lifestyle items in any Centrepoint/Lifestyle store within 14 days from the collection/delivery date providing that the item is available in the store.<br> <br>Also, you can return online purchases through the below three channels:<br> <br>You can contact our customer support team on (800-746778953) to book a return and to be notified of the refund amount based on our return policy.<br> <br>You can now drop off your Centrepoint and Lifestyle returns at any Centrepoint and Lifestyle stores. Wrap your items in their original shipping packaging and bring it along with your invoice and or provide the order number to the store staff in the absence of an invoice.<br> <br>You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3217527