Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Oct 2021 20:11:53 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto"><div>Now after receiving my order, you have sent me wrong size of 3-6 minths instead of what i ordered is 6-9 month for juniors printed round neck sweatshirt and jog pants set.<div dir="auto">
<br><div dir="auto">Now i will return this item at your nearest branch along with other items, and my coupon discount should not be deducted as the fault remains with you for send wrong size items.<br><div dir="auto">Also my previous issue is still pending and has not been resolved yet. </div>
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<div dir="auto">Lastly,  i feel cheated and disappointed.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 23 Oct 2021, 8:32 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Showkat,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that as you have applied the discount voucher in this order will be remain applied as the item has been cancelled from our end.</div>
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<div dir="ltr">Also, the amount you have paid online for the cancelled item will be refunded back to your original payment method within 7-14 business days.<br><br>
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<div dir="ltr"><div dir="ltr">Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3254477