Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 25 Oct 2021 10:46:24 +0000

Hi Prince Malik,  
  The following message composed by you on ticket 3196906 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Bea,  Thanks for your prompt response.  We are truly sorry for the delay caused in resolving the issue. We can understand your concern and your disappointment here. This is surely not the experience we want our customers to have when they shop with us.  We would like to inform you that we have escalated the issue to the relevant team resolve it on a top priority.  We really appreciate your understanding and cooperation.   ​  Feel free to reach us out for any further assistance.  Your friends, The Support Team