Subject: New Reply Received - NEED ESCALATION
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 25 Oct 2021 10:03:40 +0000

Hi Prince Malik,  The customer has responded to the ticket.  NEED ESCALATION  Ticket comment <div dir="ltr">Good day,<div><br></div>
<div>any updates regarding my refund.now it's been 2 months.kindly update ASAP</div>
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<div>Thank you</div>
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<div>On Thu, 21 Oct 2021 at 09:26, Hassan Risam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" class="gmail_attr">On Thu, 21 Oct 2021, 7:20 am Max, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr"> Hi Hassan,<br><br>Thank you for getting in touch with us. <br><br>Thank you for your prompt response.<br><br>We would like to inform you that if the amount has still not reflected in your account kindly share with us stamped bank statement from the date of 22/08/2021 till <strong>today</strong> so we will forward that to our concern team to investigate further and we can be able to fix that for you optimally We'd appreciate your understanding and cooperation with us<br><br>Please provide us with the details required to further assist you.<br><br>Looking forward to hearing from you.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3103374