Subject: New Reply Received - Need escalation missing part
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 23 Oct 2021 08:25:27 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Need escalation missing part  Ticket comment <div>Hi! </div>
<div>Any update? Thanks!<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 21 Oct 2021, at 11:10 AM, khayen flores &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">Hi, <div>This is the exact items inside the box. No Ohandle included. And also, can we change the color? Online it states that it is red color, but upon receiving it, I noticed that it is pink. I bought it for my son and we prefer blue if now available. Thanks!<br><div><br></div>
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<br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 21 Oct 2021, at 9:19 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi karen ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>Could you please share with us a clear pictures of all the parts you have received in your order<br><br>We thank you for your understanding and cooperation. <br><br>Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3243714