Subject: Ticket Assigned - Conversation with leena
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 21 Oct 2021 11:53:13 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with leena leena                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  leena Bot:  Hi Leena ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9508819050 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0525408914            03:38 PM, 21st Oct                     leena                    I
  wanted to place my order for delivery tomorrow           03:40 PM, 21st Oct                   Prince                   Hi Leena, My name is Prince.Thank you for contacting us. I will be happy to help you!           03:40 PM, 21st Oct                     leena                    Yes           03:40 PM, 21st Oct                     leena                    Hi           03:40 PM, 21st Oct                     leena                    I wrote my concern           03:40 PM, 21st Oct                     leena                    Can u do sumthng           03:40 PM, 21st Oct                   Prince                   We would like to inform you that due to high peak season we are unable to provide you the 1 day delivery.           03:41 PM, 21st Oct                     leena                    Then you shud hv taken the order dear           03:41 PM, 21st Oct                     leena                    It's for bday           03:41 PM, 21st Oct                     leena                    
 So the surprse will b lost           03:42 PM, 21st Oct                     leena                    I have yo cncell the order           03:42 PM, 21st Oct                   Prince                   you have placed your order on 21 Oct, 2021. The orders are usually delivered within 2-3 working days.           03:42 PM, 21st Oct                     leena                    Yes but there was an option of getting it delivered tomorrow           03:44 PM, 21st Oct                     leena                    I selected it, n when it got placed it said it will b delivered on 23rd           03:44 PM, 21st Oct                   Prince                   We sincerely apologize our delivery time frame is 2-3 business days.           03:45 PM, 21st Oct                     leena                    This will nt do for me           03:45 PM, 21st Oct                     leena                    I sincerely request you to understand my problem... i acknowledge the fact that ur time frame for deli
 very is 2-3days but if it's been written that it will be delivered tomorrow the  it is expected to be deljvered tomorrow's           03:46 PM, 21st Oct                     leena                    Right?           03:46 PM, 21st Oct                   Prince                   Kindly share with us the screenshot where it has written so that we can check and assist you further           03:47 PM, 21st Oct                   Prince                   Sorry we are not receiving an response from your end           03:50 PM, 21st Oct                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:52 PM, 21st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3253556