Subject: Ticket Assigned - Conversation with maureen
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 21 Oct 2021 11:39:52 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maureen maureen                    Bot:  Hi again! Bot:  Please enter your name Customer:  maureen Bot:  Hi Maureen ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:12 PM, 21st Oct                     maureen                    #9508663072 thats my order no. Requesting for an Exchange...           03:13 PM, 21st Oct                     maureen                    From L to M           03:13 PM, 21st Oct                   Prince                   Hi Maureen, My name is Prince.Thank you for contacting us. I will be happy to help you!           03:26 PM, 21st Oct                   Prince                   We would like to inform you that as your order is in transit so we are unable to make any changes.           03:28 PM, 21st Oct                   Prince                   We would request you to kindly return your item once the delivery has been done           03:28 PM, 21st Oct                     maureen                    Can i rerurn off shop           03:29 PM, 21st Oct                     maureen                    Refunf           03:29 PM, 21st Oct                     maureen                    Refund can be cash back since i paid cash           03:30 PM, 21st Oct                   Prince                   Yes you can return it to any nearby store           03:31 PM, 21st Oct                   Prince                   And collect your refund in the form of cash           03:31 PM, 21st Oct                   Prince                   Is there anything else i can assist you with today.           03:35 PM, 21st Oct                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:38 PM, 21st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3253492