Subject: New Reply Received - Issue regarding redeeming a discount voucher
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Oct 2021 08:50:48 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Issue regarding redeeming a discount voucher  Ticket comment <div>Hello,</div>
<div>I had already shared the voucher code once, in my previous mail.</div>
<div><br></div>
<div>The voucher code is attached again below for your reference.<br><br><img><br><br><div dir="ltr">Regards<div>Athira Nair </div>
</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 16 Oct 2021, at 10:18 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3179171</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 3179171<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Prince Malik : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Athira,<br><br>Thank you for your patience.</div>
<div dir="ltr">​</div>
<div dir="ltr">We apologize for the inconvenience caused.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would request you to kindly confirm us the voucher code so that we can further assist you.</div>
<div dir="ltr">​</div>
<div dir="ltr">We look forward to hearing you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team<br>
</div>
</div></div>
<div></div>
<div><br></div>
<br>

</div>
</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043267890874'>attachment 2.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3179171