Subject: New Reply Received - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 14 Oct 2021 09:14:39 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re:   Ticket comment <div style="direction: ltr">Greetings again</div>
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<div style="direction: ltr">I would like to clarify something with you</div>
<div style="direction: ltr">Since you will send someone to collect the item, I received a call from aramex today to collect something and when i ask the person he doesn’t know anything by whom he was sent and i was worried to give him the item,</div>
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<div style="direction: ltr">Is Centerpoint the one that sent aramex to collect it?, if yes, please could confirm him to collect it once again because you didn't clarify me that you will send the return request from aramex and that person didn't clarify it as well</div>
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<div style="direction: ltr">Apologize for inconvenience </div>
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<div style="direction: ltr">Regards;</div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Oct 13, 2021, at 9:42 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Nawara,<br><br>Thank you for confirming us.<br><br>We would like to inform you that as per your request we have created a return request on 13 Oct, 2021.<br><br>Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # 42723904414.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3193057