Subject: New Reply Received - About my return
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 13 Oct 2021 08:48:58 +0000

Hi Prince Malik,  The customer has responded to the ticket.  About my return  Ticket comment <div style="background-color:rgba(0,0,0,0)!important;border-color:rgb(255,255,255)!important;color:rgb(255,255,255)!important">
<div dir="auto" style="word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><span style="font-size:1rem;border-color:rgb(49,49,49)">Hey, </span></div>
<div dir="auto" style="word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><span style="font-size:1rem;border-color:rgb(49,49,49)"><br></span></div>
<div dir="auto" style="word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><span style="font-size:1rem;border-color:rgb(49,49,49)">I still haven’t received my remaining money of 66.57 neither in my bank account nor in my splash account credit. </span></div>
<div dir="auto" style="word-spacing:1px;border-color:rgb(49,49,49);color:rgb(49,49,49)"><span style="font-size:1rem;border-color:rgb(49,49,49)"><br></span></div>
<div dir="auto" style="word-spacing:1px;border-color:rgb(32,33,36)!important;color:rgb(212,212,213)!important;background-color:rgba(0,0,0,0)!important">
<span style="font-size:1rem;background-color:rgba(0,0,0,0);border-color:rgb(212,212,213)"><font style="border-color:rgb(49,49,49);color:rgb(49,49,49)">M</font></span><span style="font-size:1rem;border-color:rgb(49,49,49);color:rgb(49,49,49)">y total refund was AED 69.00. Which you’ve mistakenly made 2.42. Now you must return my remaining money as soon as possible. I’ve been waiting for a month now. </span>
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<div class="quoted-text" style="word-spacing:1px;border-color:rgb(117,117,117);color:rgb(117,117,117)" dir="auto">
<div dir="auto" style="border-color:rgb(32,33,36);color:rgb(212,212,213)"><font style="border-color:rgb(49,49,49);color:rgb(49,49,49)"><br></font></div>
<div dir="auto" style="border-color:rgb(32,33,36);color:rgb(212,212,213)"><font style="border-color:rgb(49,49,49);color:rgb(49,49,49)"><span style="font-size:1rem;border-color:rgb(49,49,49)">My refund of AED 69.00 for order 9694001070</span><br></font></div>
<div dir="auto" style="border-color:rgb(32,33,36);color:rgb(212,212,213)"><font style="border-color:rgb(49,49,49);color:rgb(49,49,49)"><br></font></div>
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<div dir="auto" style="word-spacing:1px;border-color:rgb(32,33,36);color:rgb(212,212,213)"><font style="font-size:1rem;border-color:rgb(49,49,49);color:rgb(49,49,49)"><br></font></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 21 Sep 2021 at 2:52 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Zarmeen,<br><br>Thank you for shopping with us.<br> <br>We apologize for the inconvenience caused.<br> <br>The refund amount of AED 66.57 for order ID 9694001070, has been processed from our side to your card on 9/10/21 5:56 PM under the transaction ID 169999990260270154.<br> <br>** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.<br> <br>Once again, sincere apologies and thank you for your patience.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3106091