Subject: New Reply Received - Re: How easy was our returns process?
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 11 Oct 2021 13:00:01 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: How easy was our returns process?  Ticket comment <div dir="ltr">
<br><div>reminder,,,,</div>
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<div>On Sun, Oct 10, 2021 at 5:13 PM Saeed malappuram &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<br><div>Hello max team,</div>
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<div>thanks for your quick reply and follow up about my matter. i have received refund for </div>
<div>my one order. still another refund for the order below is pending. please expedite it also,</div>
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<div>return order number; 6343455504 -  SAR 25 - received </div>
<div><b><font color="#ff0000">return order number  6353898819 -  SAR 60 - pending</font></b></div>
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<div><font color="#000000">saeed</font></div>
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<div dir="ltr" class="gmail_attr">On Sat, Oct 9, 2021 at 9:49 AM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Saeed,<br><br>Thank you for getting in touch with us.<br><br>Please accept our sincere apologies for the late response.<br><br>We have forwarded this issue to our team and we are checking with our team that where the refund is stuck. Please allow us some more time to resolve this issue for you.<br><br>Please be assured, we will do our best to process your refund as soon as possible.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3182751