Subject: New Reply Received - Re: You haven't collected order number 9506269220
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 Oct 2021 08:56:21 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: You haven't collected order number 9506269220  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<span style="color: rgb(0, 36, 81); font-size: 11pt">Good Day,</span>
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<span style="color: rgb(0, 36, 81); font-size: 11pt">Thanks for the reply. Please note that by mistake i put wrong pick-up location i.e. Dalma Mall and I am staying in Madinat Zayed City western region and it fare away around 176 KM from my current location.</span>
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<span style="color: rgb(0, 36, 81); font-size: 11pt">So I request you to kindly arrange and send to Madinat Zayed city (Western Region) CenterPoint so i will collect from there.</span>
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<span style="color: rgb(0, 36, 81); font-size: 11pt">Thank you so much for your understanding.</span>
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<span style="color: rgb(0, 36, 81); font-size: 11pt">With Best Regards,</span>
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<span style="color: rgb(0, 36, 81); font-size: 11pt">Kashif Ahmed,</span>
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<span style="color: rgb(0, 36, 81); font-size: 11pt">050-5311074</span>
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<span style="color: rgb(0, 36, 81); font-size: 11pt">UAE</span>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> 09 October 2021 10:21<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3200128] - Re: You haven't collected order number 9506269220
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<div dir="ltr">Hi Kashifarain,<br>
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Thank you for contacting us.</div>
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<div dir="ltr">We apologize for any inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that once the order has been placed after that we are unable to change the store location.</div>
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<div dir="ltr">We request you to visit the store and collect your order. You need to bring the following with you to collect your order:<br>
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1. Your confirmation email, the text message you receive<br>
2. Identification. This should be either:<br>
- Valid National ID ​<br>
- Valid driver's license or passport featuring a current photograph<br>
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The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3200128