Subject: Ticket Assigned - Returns
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sat, 02 Oct 2021 02:09:49 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns I Have retured one shoe in shoe mart shopping centre located at centerpoint 15 days back and they told me they have sent it for quality check and informed they will contact within a week and nobody called me till now as well as not answering the call everytime we call..

Is this is the customer support you are providing to the customers?

Call me back as soon as possible https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3161927