Subject: New Reply Received - Support
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Sep 2021 17:59:06 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Support  Ticket comment <div dir="auto">Thank you for your response.</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 23 Sep 2021 at 1:05 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Donia,<br><br>Thank you for shopping with us.<br> <br>We apologize for the inconvenience caused.<br> <br>The refund amount of EGP 398.57 for order ID 2103998147, has been processed from our side to your card on 9/21/21 4:16 PM under the transaction ID 169999990270146701.<br> <br>** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.<br> <br>Once again, sincere apologies and thank you for your patience.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3125742