Subject: New Reply Received - I am having trouble with my account
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Sep 2021 14:06:22 +0000

Hi Prince Malik,  The customer has responded to the ticket.  I am having trouble with my account   Ticket comment <div dir="ltr">

<br><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI2MDYyNzQ1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mq7V3iPBDFv0BdH7wSqRVsjbtdEB1jIXHJEafN78Q3k"><div><br></div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI2MDYyNzQ1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SxUtBPOYnvgsxjCQMQJ5jhurMJoaaVcEn_uGzGTYl20"><br>
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<div>I am not able to find click and collect,</div>
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<div>As soon as I click on proceed then it takes me to my home address, </div>
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<div>Even few days ago too I was facing this</div>
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<div>Click and collect was disabled even on website </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI2MDYyNzQ2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4r1oCXSnTPO0HEIx7igO4adsnrMlXRwdHl9-ImZVMdg"></div>
<div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)"><br></span></div>
<div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)">This is on my ipad on website </span></div>
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<span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)">The other one was on iPhone app<br></span><div dir="rtl"><div><br></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 23 Sep 2021, at 1:30 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Umama,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would request you to kindly share the screenshot of the issue which you are facing while placing the order.</div>
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<div dir="ltr">We look forward to hearing from you.</div>
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<div dir="ltr">You friends,</div>
<div dir="ltr">The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3131832